Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Osool Telcom Solutions, Inc. strives to make VoIP more mainstream by helping VoIP service providers prepare for the challenges that are just now emerging on the horizon.
Osool helps them do this by enabling them to outsource their complete VoIP back-e